Just who is T-Mobile trying to attract?

If you're not a Tivo user, I'm sure you've seen T-mobile's answer to Apple's answer to Windows commercials. They feature a soft voiced young lady in a dress...that's pink...and heels, conversing almost timidly with Apple's and Microsoft's representatives while regularly adjusting her posture. She stands in a pose generally found to be attractive to men...shoulders back, chest out, head tilted slightly down. 

 

Now...

The whole commercial has left me confused. Maybe, just maybe they're trying to attract the tween market, but the placement of the commercials has me thinking otherwise. I don't watch a ton of television, but the shows I do watch, have a typically larger male viewer-ship...Cartoon Network, SyFy Channel...lots of commercials for muscle cars and tools and video games and meat. 

I don't know when companies are going to learn that men enjoy seeing sex, but that it seldom has any real impact on their buying habits. It does, however, make them think about sex more.

Should my resume be boring?

Found yet another post from Mr. Godin that has me thinking. It's short, so I'll post the whole thing here...
 

Take a look at just about any industry with many competitors--colleges, hotels, sedans, accounting firms (especially accounting firms)...

The websites bend over backwards to be just like all the others. You can't identify one hotel website from another if you delete the name of the hotel (unless there's a beach or a snow-capped mountain in the background).

Sometimes, we try so hard to fit in we give consumers no choice but to seek out the cheapest. After all, if everything is the same, why not buy what's cheap and close?

How about a site that says, "Here's why we're different." And means it.

(Easy to read this and nod your head, but... what's your resume look like?)

 
 
I haven't been actively job searching for a while now, and maybe that's why my resume is still just an evolution from the standard foundation I started with in undergrad. I could jazz it up, make it more creative and more particular to me, and I do love the idea...but I wonder...how would the people who see it (i.e. your average HR employee) take my new, custom format? Would they find it charming or pretentious? Endearing or arrogant? I'm at a point in life where I've realized that my personality/skill sets aren't ones that make general people generally comfortable, so for me, it's not that big a risk...but what about your average worker that wants an average job and normal career path?
 
Admittedly, Seth Godin's writings probably aren't geared toward the excessively normal person, but it's a question worth asking.

Missed Opportunities to say "Thanks"

Sometimes in life, people do things that benefit you or have a very deep impact on you, even without their knowing. And sometimes, you miss out on chances to thank them, either because you just don't, or because you don't realize the impact at the time.
 
I was reading today and someone I ran into years ago popped into my mind. He was the husband of my Spanish tutor, Yuraima Perez. I went to his studio office downtown once a week to study with his wife. He was an urban planner and linguist. My second or third time there, Federico asked if I were a linguist. The idea seemed laughable at the time, since my formal academic studies of language had been good, but nothing stellar. The comment though, stuck with me and instilled in my head the idea that maybe I really could become fluent in multiple languages. Unfortunately, they moved back to Venezuela and I never got to let him know what his comment meant to me.
 
There's another one...a guy in college. I've been trying to find him for years to say thanks. UCF was under construction (Under Construction Forever...) and there were semis all over campus. On the way to class, I stepped out into the street, not seeing one that had reversed and was backing up toward me. I felt a pull on my bag and suddently I was back on the sidewalk. I turned around and muttered a quick thanks to Jared, a tall Israeli guy from one of my health admin classes. Because of some things I was going through at the time, I don't think I fully realized what had happened.
 
These incidents taught me not to underestimate the impact of small comments, positive or negative, and to thank people when you have the chance.
 


 

MIT OpenCourseWare

Diyurevised1

 

After running across it on Seth Godin's blog, I started reading DIY U this weekend. It should really be required reading for high school students...if not the whole book, at least a couple chapters. There are a lot of misconceptions about higher education being passed around.
 
The main reason I I ordered it is that I've spent the last nine years or so pretty deeply immersed in the world of self-directed education. I started with a class on interior decorating on www.universalclass.com. I'd finished my bachelors degree and was working full time. I'd always been interested in interior design and figured it was a good time to learn about it. The class was a great introduction to the history of textiles and furniture, color theory and room design. It also kicked off my appreciation and respect for non-traditional education.
 My MBA was partially online, I finished a distance certification in Spanish from the University of Wisconsin and I've been teaching myself Mandarin. The book mentions MIT's OpenCourseWare, which I've known about since it was released in 2001, but honestly had forgotten about. I started the Mandarin program tonight and it's nice. It's got a really solid mix of language instruction, cultural and historical notes. I need some structure to clean up some holes and this should go nicely along with the weekly discussion group. 

“Work doesn’t always speak for itself”- Personal Branding and Visible Minorities

I swear the people at The Learning Channel are monitoring my computer. This is the second time that I started writing a blog and heard someone on What Not to Wear make a point that was dead on relevant to what I was working on. This time it was Stacy.

 

“Work doesn’t always speak for itself.”

 

That’s the basic point behind personal branding. Regardless of how good you are or how talented you might be, clients are frequently drawn to you (or turned off by you) for reasons other than your work…so you better have as much control as possible over what they’re seeing.

 

Personal branding’s so much the rage that it’s already become played. The concept originated in the US (home of the individualist) and was snapped up by every marketing guru, social media maven, HR god and, well, everybody else, myself and friends included.

 

I have one friend in particular who works in photography, an industry where the business relationship is very heavily built on the personal experience, perception and preferences of the client. She’s Black. Lives in the US. She’s been building her personal brand for a few years now and has run into some issues that basically boil down to this…how well does personal branding work for minorities? This is a question that needs to be asked by anyone whose personal brand reaches a culture other than their own...and that doesn't just mean minorities in the US. It is also essential for anyone applying to jobs or doing business in foreign countries or with a large clientele that happens to be of a different culture...basically anyone functioning in the grand new global market.

 

Back to my friend...at first blush, one would think it would be simple…she’s in America, selling to Americans… AND she’s a female in a male dominated field…AND she’s Black in a field that’s mostly White. Everyone will know who she is! Well that’s true. As this article illustrates, sticking out is a good thing when developing a personal brand. Sticking out gets you attention...and that would be great if the point of developing a personal brand were, well, developing a personal brand. It’s not though. The point is to get you business, and it’s highly possible that what makes you stick out could work against you if not properly managed.

 

Personal branding, like any other form of communication, works between two participants: the sender and the receiver. In the case of visual minorities, close attention should be paid to both sides of the relationship. Since personal branding is essentially an individual relating to a group, it would seem beneficial to ask how each perceives the other. For the sake of simplicity, I want to stick with the concept of an African American building a personal brand in the US.

 

In this case, we have one country, and two different cultures interacting. We’re all aware of differences in musical taste, cuisine and religious practices, but looking at Hofstede’s model, White and Black Americans tend to score differently on the spectrum of individualism and collectivism. Whites leaning more toward individualism and Blacks more toward collectivism. What does this mean when the very concept of personal branding assumes and celebrates an innate appreciation of extreme individualism?

 

What I’ve noticed, is that collectivist cultures, like Blacks in the US, Chinese and Japanese, will be more accepting of highly individualistic displays (like personal branding) when presented by a group that’s “expected” to be individualist (like White Americans, or, in the case of the two Asian cultures, Americans in general. For example, my native Chinese friends expect me to fit an American mold and don’t acknowledge racial behavioral differences). However, when employed by one of their own, these cultures might find the US-style of personal branding (I believe that's the only style that exists right now) to be garish, excessive, untrustworthy or even a form of cultural betrayal. These cultures tend to be more comfortable with cultural archetypes than with blatant individualism. This can present a HUGE problem if you actually want your personal branding to bring in money.

 

All this isn’t not to say that personal branding can’t work in these cultures, but the very essence of the concept would have to be adjusted to be effective. I genuinely believe the concept can be adjusted effectively, so I'm going to do some research on the application of Hofstede's principles to cross-cultural marketing.

Language acquisition and Myers-Briggs (Introversion vs. Extroversion)

I've been following a series of discussions on methods of language acquisition between Steve Kaufmann and Benny, The Irish Polyglot here and here. To summarize very briefly, Steve's system, as manifested through his site, leans toward more time spent in study (not necessarily traditional academic, but individual study) before exposure to actual application of the language in conversation. Benny touts a method of almost instant and complete immersion, on which his system "Fluent in 3 Months" is based.

After taking a look at both their methods, I believe that the core of their differences lies between the traits of introversion and extroversion as defined by the Myers-Briggs system (detailed below). Of course, there are differences in the goals of those who study language...are you learning to watch movies in Portuguese? Travel to Japan for a weekend? Read novels in Polish? The answers to these questions will largely dictate the focus of your study. However, beyond that, any learner is most effective when comfortable, and an understanding of the introvert-extravert continuum, I believe, is essential in determining a learner's comfort level, and thereby, what they will find to be truly optimal learning environments.

 

 

All that assumes though, that plans seldom gang agley. What interests me more, is that in this debate I see two people, who, like myself, have found their own paths in the journey of language learning. I'm not making any claims to know where Benny and Steve fall in the world of introversion and extraversion, but I say with relative confidence that introverts would be more drawn to Steve's methods and extraverts to Benny's...and it seems logical. Benny's methods of almost instant interaction with people feeds the extravert's energy sources as does Steve's method of more solitary focus, the introvert. But what do I want?

 

  If my goal is to communicate with people, I believe I would be best served by Benny’s method. After all, communication in its most basic form doesn’t require perfection…it doesn’t even really require being “good”.

 What if my goal is cultural understanding? I believe that goal is best served by Steve’s method. Culture is deeply linked to language and they are both influences on and reflections of each other.

 

 

And cultural experience? I would say Benny’s method works best. You don’t necessarily need to know all the nuances of a language to enjoy festivals and foods.

Individual bonding? Steve’s method. It takes long periods of time and a deep understanding of word choice and other elements of language to really understand an individual’s verbal expressions of self.

 

 

The effects of the two different methods? Well, my Chinese isn’t yet good enough to make a call on Steve’s Mandarin, but I do feel qualified to comment on Benny’s Spanish. I think he would have no problem communicating in Spanish and he flows quite beautifully, but one thing jumped out at me. I was reading and listening to Spanish, but it sounded as if it came from the mind of an English speaker…heavy focus on self expression…the familiar ring of the Anglophone’s belief in control of the individual on his environment. English is spoken in quite a few countries, but those traits don’t seem to waiver much. Spanish, in general, makes heavy use of reflexive verbs. Spanish speaking countries tend to see the world less as something to be controlled and more as something that happens to the human. Admittedly, the Spanish Benny speaks would be more heavily influenced by Spain, while mine would be more influenced by the Caribbean and South America (areas that have experienced more political and economic difficulty), but I believe that only accounts for a small part of his speaking style.

 

One goal I have when starting any language is to change my mind before anything else. To shape it through heavy listening and cultural exposure so my ideas are less expressed as an English-speaker, and more as a native. I did this innately with Spanish, but became functionally aware of it after being chided multiple times by my Mandarin speaking partner that I “would be understood, but a Chinese person wouldn’t say it that way”. I guess, as usual, it comes down to a question of where you want to go.

 

 

 

Extraversion (E)
I like getting my energy from active involvement in events and having a lot of different activities. I’m excited when I’m around people and I like to energize other people. I like moving into action and making things happen. I generally feel at home in the world. I often understand a problem better when I can talk out loud about it and hear what others have to say.

 

The following statements generally apply to me:

·     I am seen as “outgoing” or as a “people person.”

·     I feel comfortable in groups and like working in them.

·     I have a wide range of friends and know lots of people.

·     I sometimes jump too quickly into an activity and don’t allow enough time to think it over.

·     Before I start a project, I sometimes forget to stop and get clear on what I want to do and why.

Introversion (I)
I like getting my energy from dealing with the ideas, pictures, memories, and reactions that are inside my head, in my inner world. I often prefer doing things alone or with one or two people I feel comfortable with. I take time to reflect so that I have a clear idea of what I’ll be doing when I decide to act. Ideas are almost solid things for me. Sometimes I like the idea of something better than the real thing.

The following statements generally apply to me:

         ·     I am seen as “reflective” or “reserved.”

 ·     I feel comfortable being alone and like things I can do on my own.

 ·     I prefer to know just a few people well.

 ·     I sometimes spend too much time reflecting and don’t move into action quickly enough.

 ·  I sometimes forget to check with the outside world to see if my ideas really fit the experience

 

Racism as a mental illness

I was just reading this article on Howard Stern's comments about Gabourey Sidibe and to be honest, what Stern said didn't surprise me. Sure, it was racist, sexist and places incredibly confining limits on the pop-film industry. We all know that Ms. Sidibe would have a hard time getting a role as a leading lady because of her race, weight and skin color (yes, an issue separate from race). But honestly, it's Howard Stern. I really couldn't get any more upset than I already am that he has the ear of so many minds.

 

What really struck me was the author's finality in claiming that racism is a mental illness. As far as I was aware, neither racism, nor any other prejudice was officially diagnosable. I see two things going on: a misunderstanding of the term and knee-jerk attempts at vindication. Misunderstanding in that I doubt many people making the claim that racism is a mental illness are qualified to identify what a mental illness actually is. I say vindication because I believe the term is frequently thrown around as an attempt at a retaliatory jab against the offending party.

 

In the end it all amounts to carelessness and quite possibly the opposite real-world effect that the speaker most likely intends, and that's what scares me. The idea of racism as a mental illness removes the aspect of personal responsibility that I believe is so important in combating any prejudice.

 

Hobbies and Corporate Advancement

"99% of people working, they live for work, drinking, and watching college football."

I spent the afternoon chatting on AIM with an accountant friend of mine working in the UK. We met in the first class of business school and I can honestly say that I've always known that, in some way, he was a kindred spirit.  The people that I know that both work and have serious pursuits outside of formal careers have become invaluable relationships for me. I've spent a good portion of my adulthood unintentionally (I think) surrounding myself with people like myself and it's really distorted my perceptions of how the bulk of the world around me lives. After an annual meeting at work, I've become painfully aware of some personality quirks and life choices that make me more of a minority than my race or gender could ever hope to attempt. I have to admit that it's left me feeling a bit shaken and uncharacteristically uncomfortable with feeling out of place.

As a child during summer vacations, we had library day every week. My mother would take me and my brother downtown and let us pick out our books for the week. Early on, I developed a love of the ancient Greeks, especially their mythology and philosphy. I was especially drawn to Aristotle's teachings of having a balanced life and thoroughly enjoyed an education that was well-rounded in the arts, math and sciences. I'd always avoided their recommendations of physical activity, but I've recently made some great strides in developing that area of my life. 

I'm beginning to wonder though, if all the encouragement we give young people to be well rounded...to learn music and literature and play sports and dance and expand themselves means anything beyond the college application process. I believe it does on an individual level, but I believe it's something that's in direct opposition to what's valued in the bulk of career opportunities that are offered those entering the work force. Yes, being well-rounded makes people better citizens and better able to understand and participate in more of the world around them, but I wonder...Does it actually cause stumbling blocks in some areas? Are adults really encouraged to have full lives, or live for a full career?

There's so much talk of work/life balance (even though it seems to have died down amidst recent economic stumbles) and touting of the companies that offer it. I think though, that there is little chance of being offered balance in most jobs and it's something that has to be created ones' self or actively defended, at the loss of career advancement opportunities. The decision seems like an old one the more I think about it. It rings almost like the single person's refrain of the career woman's song of choice between procreation and promotion.

I've always known my interests were off-beat. But I never knew that the sheer fact that I have AND pursue interests outside of formal career and studies was that rare. Maybe I was supposed to let them go after undergrad. Maybe they are simply a tool that I was supposed to have lain down years ago. Maybe because of who I am, I internalized a little too deeply, ideals that were only meant to be sampled on the way to the building of the standard life. I'm really not sure. I do know though, that there is loss in acquiring the life you want, even if you don't know it at the time.

*I think my definition of those people with varied interests was initially too narrow. I have a cousin that studies and works in the very finely focused field of music. When she was working on her degree in piano performance, she told me how out of place she felt because she cared for things (people, society, politics) outside of music. She wasn't "a piano machine". It's easiest to throw people with hobbies and interests into the "jack of all trades, master of none" bucket, but I don't think that's what's going on at all. I think there are simply people who are willing to take the time to develop themselves as whole human beings, and those who, for whatever reason, don't.

Spanish Certificate is Done!!


I just got confirmation that my final project for my business Spanish certificate through the University of Wisconsin was received, so the certification is DONE!

It was a good exercise. I spent most of my time over the last few years focusing on speaking and listening. Since the matierials are 90% in Spanish and assignments and communication were conducted in Spanish, I got a good workout in my neglected areas. I expected that my speaking would have suffered, but it surprisingly hasn't. My working vocabulary hasn't improved as much as I'd hoped, but I recognize more business related words. More time for Mandarin!:)